Office of Technology and Information Services

Technology and Information Services (OTIS)

The mission of the Technology and Information Services team is to leverage innovative technology to enhance the safety, rehabilitation, and educational opportunities for all individuals within our juvenile corrections system. DJJ is committed to providing secure, reliable, and efficient IT services that support the agency's goals of fostering positive behavioral change and preparing youth for successful reintegration into society. Through collaboration, integrity, and continuous improvement, the Department aims to empower staff and youth with the tools and resources necessary to create a safer, more supportive, and technologically advanced environment.

IT Support Line

Morning Session: Monday through Thursday, 9:00 A.M. to 10:30 A.M.

Afternoon Session: Monday through Thursday, 1:30 P.M. to 3:00 P.M.

 

Phone number: (470) 344-9228 Conference ID: 547 721 2#

If you need support after 3:00 P.M., please submit a DJJ Help Desk Request

 

You may also contact the GETS IT Service Desk at: (877) 482-3233

The GETS IT Service Desk is available for support 24/7