Office of Technology and Information Services

Office of Technology and Information Services (OTIS)

Our mission is to leverage innovative technology to enhance the safety, rehabilitation, and educational opportunities for all individuals within our juvenile corrections system. We are committed to providing secure, reliable, and efficient IT services that support the agency's goals of fostering positive behavioral change and preparing youth for successful reintegration into society. Through collaboration, integrity, and continuous improvement, we aim to empower staff and youth with the tools and resources necessary to create a safer, more supportive, and technologically advanced environment.

IT Support Line

Monday through Thursday, 9:00 A.M. to 10:30 A.M.

Phone number: (470) 344-9228 Pin: 737 838 357#

If you nees support after 10:30 A.M., please submit a DJJ Help Desk Request

 

You may also contact the GETS IT Service Desk at: (877) 482-3233

The GETS IT Service Desk is available for support 24/7