IT Support

MFA Setup Instructions - Question only v1.0.pdf

MFA Setup Instructions - Question and Okta Verify v2.0.pdf

MFA Setup Instructions - YubiKey v1.0

MFA Yubikey FAQs

Open IT Support Line:

Monday through Thursday, 9:00 am to 10:30 am

Phone number: 470-344-9228 Pin: 737 838 357#

If you need support after 10:30 am please submit a DJJ Help Desk work order at: Help Desk Request

You may also contact the GETS IT Service Desk at: 1-877-482-3233.

The GETS IT Service Desk is available for support 24 / 7.

The Georgia Department of Juvenile Justice is a multi-faceted agency that serves the state`s justice-involved youth up to age 21. Each day, at 25 facilities and 78 community services offices throughout the state, more than 3,400 DJJ employees work diligently to effect justice as well as redirect and shape the young lives in the agency`s care so they can take responsibility for their delinquent conduct as well as become contributing members of society. At the same time, DJJ seeks to protect the victims of crimes so that they can rebuild their lives.

While holding justice-involved youth accountable for their actions through probation supervision and secure detention, DJJ provides them with medical and mental health treatment, as well as specialized programs designed to equip them with the social, intellectual, and emotional tools they will need as adults. DJJ also places a premium on education.