Frequently Asked Questions
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How do I get help with Edgenuity
Find student and parent resources in the document library: https://help.edgenuitycourseware.com/hc/en-us/articles/360043549253-Document-Library-
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Where do I go to access my classes?
Click on LOGIN and then STUDENT LOGIN
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My Edgenuity logon isn’t working or I forgot my ID/password
Contact Edgenuity Support at (877) 202-0338 ext. 3 or visit their customer support page at https://www.edgenuity.com/support/customer-support/
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I can’t access the Edgenuity website
Contact Edgenuity Support at (877) 202-0338 ext. 3 or visit their customer support page at https://www.edgenuity.com/support/customer-support/
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Who are my teachers and how do I contact them?
You should have received a Registration Details sheet with your courses, teacher names and contact information, and a Counselor name and contact. If you do not have that sheet, please contact your Probation Officer.
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Who is my counselor and how do I contact him/her?
You should have a Counselor name and contact information on your Registration Details sheet. If you do not have that sheet, please contact your Probation Officer.
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What if I need to drop a class or move a class to next semester?
Contact the Counselor from your Registration Details sheet. If you do not have that sheet, contact your Probation Officer.
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I need to quit the program. Who do I talk to and what do I do?
Contact the Counselor from your Registration Details sheet. If you do not have that sheet, contact your Probation Officer.