Office of Technology and Information Services
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Our focus is you!
Those of us in this office have a purpose in life to use technology as an enabler to whom ever we work with. Anything you do can be done better as long as technology is the enabler and not the crutch. Many times everyone looks to technology to make things easier or to take over completely. We are much more that this. We seek to enhance, enable, and support those who want to use technology as an enabler.
What We Do
Technology Management - Barry Ogletree and Eugene Gaultney each have over 35 years of technology experience in managing technology in government as well as global companies that provide IT solutions. The organizations they have served in include Federal and State Government, Department of Defense, Post Secondary Education, Global Payments Processing, Banking, Financial, and Insurance industries.
Information Systems - Managed by Bill Webb, this is a team of dedicated data analysts who understands where our data resides and how to best access the data for reporting and analytical uses. Bill Webb heads up this team of professionals with years of experience in their field and with the agency. The team works with reporting application inside the SQL server via SSRS, Standard SQL, and dashboard tools such as Power BI
Professional Services - Managed by Jackie Delozier, this includes the management of agency projects relating to technology with a Project Manager, Jackie Delozier, heading up a team of Business Analysts having corporate knowledge of how DJJ operates.
Application Development - This is where the rubber meets the road when it comes to agency application computing. This team is headed up by Tim Bauer and includes development of JTS, JTS-Rewrite, and Intranet applications.
Support - This is the branch that floats between you and your computer, access to resources or even GTA. We get a large amount of support from Capgemeni who operates on behalf of GTA and the GETS agencies. (See below for the who and how on GTA and Capgemeni) When you need help and the Ox is in the ditch they are the ones who can pull you out. They sit at he center of the technology universe and can provision accounts for access to email, network resources, CCTV, and
Who is GTA, Capgemeni, and what is GETS?
Simply put GTA is the Georgia Technology Authority and Capgemini is the management services provider for the GETS program. GETS is the Georgia Enterprise Technology Services for state and local agencies. Everything we do relating to technology falls under the GTA/GETS governance model. We participate in the the AMC (Agency Management Committee) which is a governing body of the GETS program.
The purpose of the Committee is to exercise its business judgment in carrying out the responsibilities described in this Charter in a manner the Committee members reasonably believe to be in the best interest of the Agency. Assuring that all divisions of the agency are coordinating and walking as one.
AWS Cloud Migration – The Georgia Technology Authority (GTA) has mandated that all GETS agencies move their systems out of the state datacenter into the AWS cloud. Their goal is to migrate all 14 GETS agencies by the end of 2022. The OTIS team is working with GTA to be one of the first agencies to move their systems to the cloud. GTA has partnered with Accenture to assist each agency with their migration. We are excited about this move and the flexibility it will provide the agency in improving our ability to quickly responded to agency needs and to improve the security of our systems.
Equipment Standards - Rather than dictate which equipment we use as an agency we are about setting standards and any equipment or product meeting those standards is acceptable for purchase. We publish those standards on the following page. The guiding principal is reducing TCO (Total Cost of Operations) and operational stability/quality.
Data Protection Standards - Our standards for encryption of data in transit follow the State of Georgia/GTA requirements to adhere to and federal standards such at NIST 800-53, FISMA, and FIPS. We encrypt all data in transit external to the agency using either SSL 128 at a minimum with a preference to Triple DES (3DES). All web traffic is secured using SSL 128 with a 2048 bit key.